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Email verification issues

All new Betterteam signups are required to verify their signup email address by entering the 6-digit code we email to them during signup. Sometimes the email lands in a spam filter or arrives slowly. Most of this is outside our control. But you can try these steps to get past the verification screen.

  1. Check that you typed your email address correctly.

  2. Refresh your email app with the send/receive button. Make sure all new emails have arrived.

  3. Check your spam folder for emails from no-reply@betterteam.com.

  4. Click the resend email button.

None of this worked. What next?

Email hello@betterteam.com and we will find the best fix.
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Why do I have to verify my email address?

All candidate applications are sent to your signup email address. If you typed the wrong address, or one you cannot get into, those applications will never reach you.

Verifying also helps us confirm you are a real person, posting jobs for a real company, and that you can open the email you signed up with.

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