We work hard to make Betterteam run well on every operating system and web browser. But you may hit a problem we do not know about.
Do you think you found a bug, an error or something unexpected? Follow these steps.
Email hello@betterteam.com so our developers can look into it. Even a small problem, or a usability problem, is worth telling us about. We always want to hear it.
If you are not using Google Chrome, switch to it. Go to https://dashboard.betterteam.com/login and try again. We also support Microsoft Edge, Firefox and Safari, but Google Chrome is the one we test most extensively. We do not support Internet Explorer.
If you are already on Chrome, clear your browser cache (Edge, Firefox and Safari have their own instructions). That makes sure you have the latest version of Betterteam.
If that does not work, go to https://dashboard.betterteam.com/signout and then to https://dashboard.betterteam.com/login. Make sure you sign in with the right email address. The right one is the address we send your invoices or candidate applications to.
Still stuck? Email hello@betterteam.com with as much detail as you can.