All new job posts, edits to existing job posts, and reopened jobs will show as Pending. Pending means the job is waiting to be fetched and accepted by our job board partners. They fetch jobs from Betterteam every 4 to 6 hours on average and usually accept them automatically. The job then gets added to their search results — and sometimes emailed to candidates directly.
You can see all your pending jobs under the Pending tab on your jobs dashboard.
Once the job has been fetched and accepted it will switch from Pending to Active and candidates should start arriving within 24 hours.
It has been longer than 6 hours. Why is my job still pending?
Company approval. If you're a brand-new Betterteam client, or a company the job board has not seen before, there is an additional company approval process that can take longer than 6 hours. This is usually only done for your first job post. It can also happen if you change your company name. Our team will contact you if our job board partners require more information.
Policy violation. Our job board partners all have different rules and policies. If they don't accept the job automatically our team will try to fix minor issues. We'll contact you for more complex ones.
Formatting issues. Formatting issues with the job title or description. Our team will fix minor issues; we'll contact you if more extensive changes are needed.
Salary required. Missing salary/pay values in locations where salary is mandated by law.
Weekends. Jobs posted over the weekend often take longer to go active — our partners have limited approval staff rostered on then, so jobs that require manual approval take longer.
Job board queries. Our partners sometimes ask for changes to a job or more information about your company. We'll reach out when this happens.
Previously my job posts showed as active immediately. What has changed?
Our job board partners have always taken 4 to 6 hours to fetch jobs from Betterteam. We now show the more accurate Pending status so you can see when a job is still waiting to go live.