Candidates can apply to multiple jobs with your company, but they can only apply to each job once. If a candidate has applied to other jobs with your company, it will show up in the 'Other Applications' tab inside the candidate record like this:
The oldest application is considered the original, and everything after that point is considered a duplicate.
What does the "Relevance" column show?
Each application in the Other Applications tab includes a Relevance indicator — Match, Limited Match, or Not a Match — showing how well the candidate fits the specific job they applied to. Use it to gauge their fit across the different roles they've applied for.
How do I tell if a candidate has other applications?
In the candidate list for any job, open the ⋯ (more actions) menu on a candidate's row. If they've applied to other jobs, you'll see a "N other applications" option — click it to open their Other Applications tab and see the other positions they've applied to.
Why do the duplicates appear as 'New' status?
If there has been a long gap between the original application and the duplicate one, the candidate may have an updated resume. This could include skills and experience that now make them a fit for your company. We show these as 'New' so you are aware that this particular duplicate application has not been seen by you.
Why am I seeing a batch of old applications with a 'New' status I have not seen before?
For some clients, these duplicate applications were not showing properly in the Betterteam dashboard. On Feb 26th, 2024, we fixed this issue so now these old duplicate applications are visible. If the duplicate application date is recent, it may still be worth considering the candidate for the new role they applied for.
If you are not interested in reviewing these old duplicate applications let our team know and we can clear the 'New' status from them in bulk.
Can I block candidates from applying to more than one position with my company?
The agreements we have with our job board partners require us to accept and show these candidates as it is still considered a new application. It is still not possible for them to apply for the same position twice unless you close the job and create a copy of it as a new position. You can use your own internal policies to decide on how you deal with old candidates who apply to new jobs.