To change plans or switch from monthly to yearly billing, go to the Subscription page in the Betterteam dashboard:
Click the person icon at the top-right of the dashboard.
From the dropdown, click Subscription.
Click Change plan, then choose the plan you want, or switch between monthly and yearly billing. Stripe shows what's due today before you confirm. For a plan change, that is the difference for the rest of your current billing period. For a switch between monthly and yearly, a new billing period starts today, and you are credited for the unused part of the current one.
Our system calculates the cost difference between the plans, including unused time: an upgrade charges your card the difference for the rest of your current billing period, and a downgrade credits it to your account balance, which is applied to your next invoices. For an upgrade, a payment receipt is emailed to you and can be viewed on the Subscription page. A switch from yearly to monthly works the same way: the unused yearly time is credited to your account balance.
You can also cancel your account from the Subscription page.