Betterteam uses Google Maps to lookup the correct location for your job post. In most cases, this will work fine but sometimes an address is not easy to find, or is too general, which can stop you from posting a new job.
Quick Summary:
If you have read this article and are still having issues with location ask our Customer Success team to find the correct address.
Use a full address that maps to a real location in the middle of the catchment area you want candidates from. A quick tip is use an address you could post a letter to.
Remote, hybrid, and field sales roles you also need a full address to push the job boards to use the right candidate catchment area for your job.
Previously acceptable address like just a state, highway, or other non-specific address now cause significant differences in where jobs are advertised. Including, the job being filtered out entirely as the job board cannot parse the address.
Why does Betterteam need the full street address?
All of our job board partners require us to provide them with the complete street address so that they can accurately display the job's location. Some of them also include a widget that allows candidates to check the commute distance between their current residence and the job location.
If the job is a remote position, we suggest using the address of your business (if you prefer candidates who reside in the same area) or the address of the largest post office in the central business district or downtown area you intend to source candidates from.
Why is the Google Maps address different from my official one?
It is not uncommon to find Google Maps reporting an address to be different from the one your government post office uses. We are unsure why this happens. Google Maps is often the mapping provider for GPS manufacturers so the Google Maps address is the one will need to have on your website and facebook page. It is also the one you give to clients, candidates, and most parcel delivery companies so their GPS will work.
Can candidates see the actual location of the job?
Most job boards now display the complete street address instead of just the city, state, and ZIP/postal code.
How do I find my Google Maps address?
As you start typing the address our app will query Google Maps and provide a list of suggested addresses you can pick from like this:
You need to select an address from the suggested list so our system can properly specify the location of your job to our network of job boards. In countries where postal codes or ZIP codes are mandatory you also need to select an address which maps to a real address with a full postal code or ZIP code.
If you cannot find your address try these steps:
Use Google Maps to find the address by searching:
Enter the address as you know it and hit enter.
If the address on the map is correct, write it down somewhere.
Start typing this into the Job Location field on Betterteam and then select the address when it appears.
Use Google Maps to find the address by using the address of a nearby business:
Find the area where your job is located.
Click on the closest business.
Copy the address that appears.
Enter this into the job location field on Betterteam.
You can try to modify the address so it brings your address up but if it is a very new building, or area, the street address may not be available in Google Maps. It is fine if you use an adjacent businesses address.
Use Google Maps to find the address by dropping a pin on the map:
If you are not able to find the address on Google Maps by searching, or there are no other businesses close by, you can find the area on the map then click where the job location is. You can see the grey pin just next to the "Beggar's Pizza" orange pin. Google will then pop up a box at the bottom that looks like this. Copy that address and start typing it into the Betterteam Job Location field.
Use a central job location:
If none of the above work or you are unable to find a full street address you can use a central job location. This works by entering a valid address you know is roughly in the middle of the area where you want to source candidates from. It still needs to be a valid address as defined by Google Maps but does not have to be your exact address. We generally recommend picking the location of the post office, fire station, or police station that is closest to your desired job location.