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Can I subscribe without using a credit card?

Betterteam does support other payment methods that do not require a credit card. When you subscribe, you can pay by:

  • Credit or debit card

  • Apple Pay (not available in India)

  • Google Pay (not available in India)

  • ACH Direct Debit (US bank accounts)

If none of these work for you, our team can set up your subscription or an invoice by hand, paid by credit or debit card, or in some countries by:

  • SEPA Direct Debit

  • iDEAL

  • Bancontact

  • Local bank accounts (US, UK (GBP and EUR), Australia, Canada, Hungary, New Zealand, Romania, Singapore, and Turkey)

Note: Not all payment methods are available in every country or currency.

What are "local bank accounts"?

Betterteam maintains standard bank accounts in a number of countries to allow you to send money through a normal bank transfer if you cannot pay through the methods above, supported by our billing partner (Stripe). Our US account can also be used to receive SWIFT transfers from any country. Please ask if you require this payment method, and our team can advise further.

How do I pay in a currency other than USD?

When you subscribe from your dashboard, we bill you in USD, wherever you are located, and your card provider converts the charge if your card is not in USD. If you need to be billed in a specific currency, email hello@betterteam.com before you subscribe, and we can set up your subscription in that currency, charged to your card or paid by invoice. If you already have a subscription in another currency, it keeps renewing in that currency. A subscription's currency cannot be changed once it is set; if you need a different currency, reach out to our team and we will tell you the steps.

How can I pay another way?

If none of the standard payment methods work for your business, please let us know, and we can see if there is an alternate way for you to pay.

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