# Betterteam Help Center

> Advice and answers from Betterteam

## Candidates

- [Does Betterteam offer a shared CV library or resume database?](https://support.betterteam.com/en/articles/2542916-does-betterteam-offer-a-shared-cv-library-or-resume-database.md)
- [How do I stop candidate email notifications?](https://support.betterteam.com/en/articles/6571364-how-do-i-stop-candidate-email-notifications.md)
- [How do I email multiple candidates at once?](https://support.betterteam.com/en/articles/2535310-how-do-i-email-multiple-candidates-at-once.md)
- [How do I categorize candidates?](https://support.betterteam.com/en/articles/2535302-how-do-i-categorize-candidates.md)
- [How do I email a candidate?](https://support.betterteam.com/en/articles/2531779-how-do-i-email-a-candidate.md)
- [What does "Status" mean?](https://support.betterteam.com/en/articles/2531778-what-does-status-mean.md)
- [If I reject a candidate, will they receive any notification?](https://support.betterteam.com/en/articles/2531777-if-i-reject-a-candidate-will-they-receive-any-notification.md)
- [What are Candidate Notes?](https://support.betterteam.com/en/articles/2531776-what-are-candidate-notes.md)
- [What does "Like" and "Reject" do?](https://support.betterteam.com/en/articles/2531775-what-does-like-and-reject-do.md)
- [How do I get a CSV export of the applications?](https://support.betterteam.com/en/articles/2531769-how-do-i-get-a-csv-export-of-the-applications.md)
- [Can I delete a candidate?](https://support.betterteam.com/en/articles/2531768-can-i-delete-a-candidate.md)
- [What is the 'Other Applications' tab?](https://support.betterteam.com/en/articles/9002445-what-is-the-other-applications-tab.md)

## Job Posts

- [My job location or street address is not appearing when posting a new job](https://support.betterteam.com/en/articles/3795532-my-job-location-or-street-address-is-not-appearing-when-posting-a-new-job.md)
- [My job is active but has not received many or any candidates](https://support.betterteam.com/en/articles/2532219-my-job-is-active-but-has-not-received-many-or-any-candidates.md)
- [Why has my job been pending for more than 48 hours?](https://support.betterteam.com/en/articles/2532205-why-has-my-job-been-pending-for-more-than-48-hours.md)
- [Do I have to add salary to my job posts?](https://support.betterteam.com/en/articles/2531774-do-i-have-to-add-salary-to-my-job-posts.md)
- [How many jobs can I post?](https://support.betterteam.com/en/articles/2531745-how-many-jobs-can-i-post.md)
- [How do I add images to my post?](https://support.betterteam.com/en/articles/2531722-how-do-i-add-images-to-my-post.md)
- [Can I add links to my job post?](https://support.betterteam.com/en/articles/2531717-can-i-add-links-to-my-job-post.md)
- [Can I add an email to my job post?](https://support.betterteam.com/en/articles/2531715-can-i-add-an-email-to-my-job-post.md)
- [How can I filter candidates?](https://support.betterteam.com/en/articles/2531714-how-can-i-filter-candidates.md)
- [Can I post an anonymous or company-confidential job?](https://support.betterteam.com/en/articles/2531713-can-i-post-an-anonymous-or-company-confidential-job.md)
- [Do applicants get a message if I reject their resume?](https://support.betterteam.com/en/articles/2531712-do-applicants-get-a-message-if-i-reject-their-resume.md)
- [How do I filter jobs by status?](https://support.betterteam.com/en/articles/2531711-how-do-i-filter-jobs-by-status.md)
- [What does "Active" mean?](https://support.betterteam.com/en/articles/2531710-what-does-active-mean.md)
- [What are active jobs?](https://support.betterteam.com/en/articles/2531703-what-are-active-jobs.md)
- [How do I add my own screening questions to the application form?](https://support.betterteam.com/en/articles/2531698-how-do-i-add-my-own-screening-questions-to-the-application-form.md)
- [Can I make a cover letter required?](https://support.betterteam.com/en/articles/2531696-can-i-make-a-cover-letter-required.md)
- [Can I select the job boards my post goes to?](https://support.betterteam.com/en/articles/2531695-can-i-select-the-job-boards-my-post-goes-to.md)
- [Which job boards will my posts appear on?](https://support.betterteam.com/en/articles/2531694-which-job-boards-will-my-posts-appear-on.md)
- [How do I view candidates?](https://support.betterteam.com/en/articles/2531692-how-do-i-view-candidates.md)
- [How do I use candidate notes?](https://support.betterteam.com/en/articles/2531691-how-do-i-use-candidate-notes.md)
- [How do I add a phone number to a job post?](https://support.betterteam.com/en/articles/2531689-how-do-i-add-a-phone-number-to-a-job-post.md)
- [How do I add another email for candidate notifications?](https://support.betterteam.com/en/articles/2531685-how-do-i-add-another-email-for-candidate-notifications.md)
- [What does "pending" mean?](https://support.betterteam.com/en/articles/2531684-what-does-pending-mean.md)
- [What does "closed" mean?](https://support.betterteam.com/en/articles/2531683-what-does-closed-mean.md)
- [How do I close a job post?](https://support.betterteam.com/en/articles/2531682-how-do-i-close-a-job-post.md)
- [How do I repost or reopen a job?](https://support.betterteam.com/en/articles/2531681-how-do-i-repost-or-reopen-a-job.md)
- [How do I edit my job post?](https://support.betterteam.com/en/articles/2531680-how-do-i-edit-my-job-post.md)
- [Promoting job posts](https://support.betterteam.com/en/articles/15585401-promoting-job-posts.md): Promoting \(or also known as Sponsoring\) your job posts on our partner job boards right from your dashboard — to reach more qualified candidates, faster.

## Account & Billing

- [Security emails sent by Betterteam](https://support.betterteam.com/en/articles/15285824-security-emails-sent-by-betterteam.md): A guide to the automated emails Betterteam sends for sign-in and account security — what each one looks like, why you received it, and what to do.
- [How to Sign Up and Sign In to Betterteam](https://support.betterteam.com/en/articles/13837586-how-to-sign-up-and-sign-in-to-betterteam.md)
- [Vendor and Payment Details for Betterteam](https://support.betterteam.com/en/articles/5524928-vendor-and-payment-details-for-betterteam.md): Detailed information for your procurement team to do vendor setup.
- [What payment methods does Betterteam support?](https://support.betterteam.com/en/articles/5105667-what-payment-methods-does-betterteam-support.md)
- [What currency is used for billing?](https://support.betterteam.com/en/articles/4106550-what-currency-is-used-for-billing.md)
- [How much does Betterteam cost?](https://support.betterteam.com/en/articles/2535289-how-much-does-betterteam-cost.md)
- [Can I subscribe without using a credit card?](https://support.betterteam.com/en/articles/2545810-can-i-subscribe-without-using-a-credit-card.md)
- [Email verification issues](https://support.betterteam.com/en/articles/2532179-email-verification-issues.md)
- [How do I delete my Betterteam account?](https://support.betterteam.com/en/articles/2531835-how-do-i-delete-my-betterteam-account.md)
- [How do I get a refund?](https://support.betterteam.com/en/articles/2531842-how-do-i-get-a-refund.md)
- [How can I change my subdomain?](https://support.betterteam.com/en/articles/2531756-how-can-i-change-my-subdomain.md)
- [How can I edit my company name?](https://support.betterteam.com/en/articles/2531750-how-can-i-edit-my-company-name.md)
- [How do I change my subscription?](https://support.betterteam.com/en/articles/2531730-how-do-i-change-my-subscription.md)
- [How can I change my credit card information?](https://support.betterteam.com/en/articles/2531727-how-can-i-change-my-credit-card-information.md)
- [Why didn't I get a receipt?](https://support.betterteam.com/en/articles/2531725-why-didn-t-i-get-a-receipt.md)
- [Where can I get a receipt?](https://support.betterteam.com/en/articles/2531723-where-can-i-get-a-receipt.md)
- [Where can I find your privacy policy and terms?](https://support.betterteam.com/en/articles/2531678-where-can-i-find-your-privacy-policy-and-terms.md)
- [Can we add more users to our account?](https://support.betterteam.com/en/articles/2531674-can-we-add-more-users-to-our-account.md)
- [What should I do after I've filled my position?](https://support.betterteam.com/en/articles/2531673-what-should-i-do-after-i-ve-filled-my-position.md)
- [How long is my free trial?](https://support.betterteam.com/en/articles/2531668-how-long-is-my-free-trial.md)
- [How do I change my name, login email, and/or password?](https://support.betterteam.com/en/articles/2531662-how-do-i-change-my-name-login-email-and-or-password.md)
- [How do I cancel my Betterteam account?](https://support.betterteam.com/en/articles/2531656-how-do-i-cancel-my-betterteam-account.md)
- [Free Sub-Accounts](https://support.betterteam.com/en/articles/10528812-free-sub-accounts.md)
- ["Your Betterteam subscription will renew soon"](https://support.betterteam.com/en/articles/12145860-your-betterteam-subscription-will-renew-soon.md)

## General

- [I am having issues loading the Betterteam app](https://support.betterteam.com/en/articles/3776752-i-am-having-issues-loading-the-betterteam-app.md)
- [Why has my account been automatically disabled?](https://support.betterteam.com/en/articles/2924945-why-has-my-account-been-automatically-disabled.md)
- [I am running into a bug, error, or issue](https://support.betterteam.com/en/articles/2635695-i-am-running-into-a-bug-error-or-issue.md)
- [How long does it take to get candidates?](https://support.betterteam.com/en/articles/2532172-how-long-does-it-take-to-get-candidates.md)
- [What countries does Betterteam serve?](https://support.betterteam.com/en/articles/2531773-what-countries-does-betterteam-serve.md)
- [How can I search resumes and applications?](https://support.betterteam.com/en/articles/2531758-how-can-i-search-resumes-and-applications.md)
- [How do I contact Betterteam?](https://support.betterteam.com/en/articles/2531736-how-do-i-contact-betterteam.md)
- [How to verify communications from Betterteam](https://support.betterteam.com/en/articles/9577616-how-to-verify-communications-from-betterteam.md)
- [Meet your new Betterteam dashboard](https://support.betterteam.com/en/articles/15516109-meet-your-new-betterteam-dashboard.md): A tour of the redesigned Betterteam dashboard for existing employers — what's new, what's better, and where everything moved.
- [Security pages shown by Betterteam](https://support.betterteam.com/en/articles/15885605-security-pages-shown-by-betterteam.md): A guide to the security and error pages Betterteam may show — what each page looks like, why you saw it, and what to do next.

## Career Page Designer

- [How do I customize colors on my careers page?](https://support.betterteam.com/en/articles/2531791-how-do-i-customize-colors-on-my-careers-page.md)
- [How can I customize the font on my careers page?](https://support.betterteam.com/en/articles/2531787-how-can-i-customize-the-font-on-my-careers-page.md)
- [How can I add more information to our career page?](https://support.betterteam.com/en/articles/2531785-how-can-i-add-more-information-to-our-career-page.md)
- [How do I upload my logo?](https://support.betterteam.com/en/articles/2531782-how-do-i-upload-my-logo.md)

## Integrations

- [Indeed Integration](https://support.betterteam.com/en/articles/8892035-indeed-integration.md): Full details on our integration with Indeed
- [Promoting jobs on ZipRecruiter](https://support.betterteam.com/en/articles/15594390-promoting-jobs-on-ziprecruiter.md): A step-by-step guide to sponsoring your Betterteam jobs on ZipRecruiter — connecting your account, choosing jobs, pricing, candidate delivery, and pausing — all from your Betterteam dashboard.
- [Indeed Candidate Sync](https://support.betterteam.com/en/articles/16162173-indeed-candidate-sync.md): How Indeed Smart Sourcing candidates who reply to your outreach arrive in Betterteam automatically — connecting your Indeed account, where they show up, why one might not come through, and disconne...